I looked at your link but (other that the text seems to be outdated for Dropbox v97 combined Windows 10) I decided to leave my settings like they were: to keep the proxy settings on 'Auto' and the LAN sync setting on 'On'. Hello decided to removed NordVPN from my laptop completely and to continue testing with ProtonVPN only to avoid any interference between the VPN settings. This lasts until I restart the laptop, as a restart of neither VPN nor Dropbox app helps, or I noticed that after more than +/-15 minutes it suddenly works fine again.Īs I demonstrated, without VPN resuming works fine almost immediately after the Dropbox app icon went white again. So why is the Dropbox app not seeing that the VPN has reactivated the internet connection after resuming from sleep mode? I double click on the same file in Dropbox via Windows Explorer but I get again the error message: "Smart Sync Download - Failed to download ''.I reconnect to the VPN and go to a web site via the web browser to test when the internet connection is active again.I change the file's Smart Sync setting again to Online Only using the right mouse click menu item (doing this 2 times).I double click on the same file in Dropbox via Windows Explorer and it opens right away.I disconnect from the VPN and go to a web site via the web browser to test when the internet connection is active again.I double click on the same file in Dropbox via Windows Explorer but I get the error message: "Smart Sync Download - Failed to download ''.I go to Dropbox via the internet browser and click on the file, and it opens, so there is an active internet connection and Dropbox is reachable.The VPN takes about 1 minute to become active again, making Dropbox first showing a grey icon (not connected) and then a white icon (connected).
I wake up my laptop again by pressing the power button.After about 10 seconds I double click on the file to see if it downloads and it does, so again I change it to Online Only.I change the file's Smart Sync setting to Online Only using the right mouse click menu item (doing this 2 times to make sure that a V symbol is shown next to Online Only) -> side question: why is there no third label like 'Local + offline' next to 'Local' and 'Online Only' as there are 3 possible situation?.I add a small PDF (774 kB, as example) to Dropbox via Windows Explorer.My laptop has an active VPN and Dropbox connection.Using my laptop with Windows 10 Pro v3.815 I noticed a connection problem related to resuming after my laptop went to sleep, using Dropbox v97.4.467 and a VPN (ProtonVPN currently but I tried with NordVPN as well and the behavior is the same).
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